We're happy to help! Visit our Contact Page or email our team with your questions at TeamShop@RocketArena.com. Digital gift cards are now available for purchase online. Gift cards are treated the same as cash and cannot be replaced if lost or stolen, so please keep your gift card code in a safe place. We are happy to process returns on full-price merchandise up to 30 days from the original purchase date (or delivery date if ordered online). Items must be returned in original condition with tags attached. Center Court offers Free Unlimited Returns & Package Protection by Redo at checkout to all fans for free return shipping. Fans who purchase Redo with their order will receive a prepaid return label through our portal if they later need to return or exchange an item. Customers who do not purchase Redo at checkout are responsible for the costs of return shipping. You will receive an order confirmation via email within two hours of placing your order. This confirmation will provide you with your order number and indicate the total value of the merchandise purchased. You will also receive an email notification with tracking information when your order ships. Your order will be processed within 3-5 business days after the order is placed, unless otherwise noted. Business days are Monday-Friday, excluding U.S. holidays. Weekend delivery is not available, and we do not ship orders on Saturdays or Sundays. UPS Next Day Air options may be available at checkout for qualifying addresses, but processing times still apply and UPS does not deliver on weekends or holidays. We ship to many countries via UPS for a flat rate of $50, or FREE with an order of $300 or more. Note that to release your package, many countries require additional customs, taxes and duties that are not included in your shipping charges. Sorry, we cannot provide return labels for international orders at this time. If you have any questions, please email us at TeamShop@RocketArena.com. Center Court offers a Military Discount of 10% for active service members and veterans. To redeem this discount in store, present valid military ID at the register. To redeem this discount online, contact us at TeamShop@RocketArena.com using your email address ending in .mil OR send a copy of your Military ID. This discount cannot be combined with other promotions or discounts. The Cavaliers Community Foundation supports programs for children, families, and young adults designed to positively impact the community in the areas of education, health, recreation, employment, entrepreneurship, and life skills. Since its inception in 1993, more than $24,000,000 has been granted through the CCF to local non-profit organizations. Read more about the Cavaliers Community Foundation. If your order or an item in your order is cancelled, you will receive a notice via email. In some cases, you may see an authorization or temporary charge on your payment method that will be voided or refunded if an item becomes unavailable. If you would like to request a cancellation, please email us at TeamShop@RocketArena.com. If your order has already shipped, we are unable to cancel it; you may instead initiate a return once the package is received. Items purchased through The Realest are ordered and fulfilled on The Realest platform and are final sale. These items are authenticated by The Realest and are not eligible for Center Court promotions, discounts, or shipping offers. For more information and order questions, contact The Realest Help Center. All Championship Jewelry is final sale. Jewelry is not eligible for discounts. All Championship Jewelry purchased from Center Court has a lifetime warranty. Contact us for more information at TeamShop@RocketArena.com.Contact Us
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