- All returns must be received within 30 days from the date of purchase OR 30 days from the date of delivery, if purchased online.
- All returns must be in new condition with the original merchandise tags atached to receive full credit.
- We will process your return within 7-10 business days of arrival at our facility. Refunds for online orders will appear on your billing statement 3-5 business days after processing. Items purchased at Rocket Mortgage FieldHouse and returned to the processing center will receive Store Credit.
- Shipping and handling charges are non-refundable. Duties and taxes for international orders are non-refundable.
- Returns without a receipt or invoice will be issued a Store Credit for the lowest selling price.
- Merchandise marked as Final Sale cannot be returned, as noted on select product pages.
- We do not offer exchanges at this time. To receive a different size or item, place a new order.
Ready to send it back?
Select the location of your original purchaes and follow the prompts.