Returns

As a safety measure related to COVID-19, and understanding the importance of social distancing and containment during this unprecedented situation, the Team Shop at Rocket Mortgage FieldHouse is closed. The Team Shop website is also not accepting orders at this time as they are fulfilled, packaged and shipped by hand from our nearby warehouse.Returns are also currently suspended. Upon reopening, returns will be accommodated. 

We encourage you to continue to browse our online catalog and stay connected to @CavsTeamShop on Facebook, Twitter and Instagram for updates as they become available.

We appreciate your understanding and cooperation as we continue to navigate this evolving situation. Our customer service team will continue to be available via chat or email Monday - Friday, 10AM - 5PM EST.