Returns

Return Policies

Return Window: All returns must be received within 30 days from the date of purchase or 30 days from the date of delivery if purchased online.
Return Conditions: All returns must be in new condition with the original merchandise tags attached to receive full credit.
Processing and Refunds: Your return will be processed within 14 business days of arrival at our facility. Refunds for online orders will appear on your billing statement 3-5 business days after processing. Items purchased at Rocket Arena and returned to the processing center will receive Store Credit.
Order Issues: Please report any issues with your order within 14 days of delivery.
Non-Returnable Items:
- Sale & Clearance merchandise (items with prices ending in .99) are final sale.
- Merchandise marked as Final Sale cannot be returned, as noted on select product pages.
Additional Details:
- Shipping and handling charges are non-refundable.
- Duties and taxes for international orders are non-refundable.
- Returns without a receipt or invoice will be issued a Store Credit for the lowest selling price.

Ready to send it back?

Select the location of your original purchase and follow the prompts.

Online Purchase

Use the returns portal below to access your pre-paid return label or purchase a label if one was not included in your original order.

START YOUR RETURN

Instagram Purchases: use your six-digit Tracking Reference Number, located on your package's shipping label (lower left corner, highlighted below).

In-Store Purchase

Pro Tip: The fastest way to get your money back is to swing by any Center Court location (Rocket Arena or Pinecrest) with your original receipt. You’ll get refunded to your original form of payment and you can check out the latest gear while you’re here!

Shipped Returns: Can’t make it in person? Just print and complete the Return Form, pack it with your item, and ship it back using a label you purchase from your preferred carrier.

Ship To:

Center Court Fulfillment Center

Attn: Returns

12665 Corporate Drive

Parma, OH 44130

First & Last Name:

Name is required

Email Address:

Email Address is required

Phone Number:

Phone Number is required

Street Address

Street Address is required

City:

City is required

Zip Code:

Zip Code is required

Ticket Number (Located at the top of your receipt)

Ticket Number is required

Thank you! A team member will review your request during business hours.

Returns

Return Policies

Ready to send it back?

Online Purchase

In-Store Purchase

More questions?